1. Purpose, scope, and users
The purpose of this privacy notice is to clarify our policies and procedures regarding the collection, use, and disclosure of your personal information when using any of the following services offered by Groupe BFL.
- Visitor of a Groupe BFL website (https://nagasinnovation.com & https://bousquet.ca) (“Website”).
- Client of Groupe BFL, which includes the purchase of a complete unit, technology, or equipment (“Client”).
- Applicant submitting a job application through a Groupe BFL website (“Applicant”).
- Individual contacting Groupe BFL via a web form on a Groupe BFL website, in person (“Contact”), or by meeting a representative directly (hereinafter “Service” or “Services”).
This notice also clarifies the personal information and data we collect when you use a Service. It explains why we collect this information, how we use it, and how long we retain it. It also informs you of your privacy rights and the legal protections governing access to your information, including details on how to update it, the options available to you regarding your information, and guidance on how to obtain further information about this notice.
The Policy specifically applies to the following subsidiaries:
- Bousquet Technologies Inc.
- Nagas Innovation Inc.
- Bousquet Technologies Innovation (BTI) Inc.
- Technologies Échangeurs Gaz Air (TEGA) Inc.
- Bousquet Frères Ltée
2. Collection and use of your personal information
2.1. What data do we collect?
We have categorized the personal information and data we collect into two groups, which are outlined below. We collect the following information when you utilize the identified Services:
| Categories | Examples of personal information and data collected | Services |
|---|---|---|
| 1. Identification information |
|
|
| 2. Information about your use of our websites |
|
|
2.1.1. Usage data
Usage data is collected automatically when using a website.
Usage data may include information such as your device’s Internet Protocol (IP) address, browser type and version, the pages you visit on our Service, the date and time of your visits, the duration of your stay on those pages, unique device identifiers, and other diagnostic information.
When you access the Service via a mobile device, we may automatically gather additional information, including but not limited to, the type of mobile device you are using, your device’s unique ID, the mobile device’s IP address, your mobile operating system, the type of mobile internet browser you are using, unique device identifiers, and other diagnostic data.
We may also collect information that your browser sends each time you visit our Service or access it via a mobile device.
2.1.2. Tracking technologies and cookies
We use cookies and similar tracking technologies to monitor activity on our Service and store specific information. The tracking technologies we employ include beacons, tags, and scripts to collect and track data, which helps us improve and analyze our Service. The technologies we utilize may include:
- Cookies or browser cookies. A cookie is a small file placed on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you choose not to accept cookies, you may not be able to use some portions of our Service. Unless you have modified your browser settings to refuse cookies, our Service may utilize them.
- Web beacons. Some sections of our Service and our emails may include small electronic files known as web beacons (also referred to as clear gifs or single-pixel gifs). These web beacons allow the Company, for example, to count the number of users who visit specific pages or open emails. They also help gather related website statistics (such as gauging the popularity of specific sections and ensuring system and server integrity).
Cookies can be categorized as either “persistent” or “session” cookies. Persistent cookies stay on your personal computer or mobile device after you log off, while session cookies are deleted immediately when you close your web browser.
We use both session cookies and persistent cookies for the purposes set out below:
- Necessary cookies
These cookies are essential for delivering basic Services on the website and enabling you to use certain features. Without these cookies, we cannot provide the requested Services. We use these cookies solely for this purpose, and they cannot be disabled. - Cookies for accepting the notice
These cookies determine whether users have agreed to the website’s use of cookies. - Functionality cookies
These cookies help us remember the choices you make while using the website, such as your login information and language preferences. Their purpose is to provide you with a more personalized experience and to prevent you from having to re-enter your preferences every time you visit the site. - Tracking and performance cookies
These cookies are used to gather information about the website’s traffic and how users interact with the site. The data collected through these cookies may identify you as an individual visitor, either directly or indirectly. This is because the information is often linked to a pseudonymous identifier associated with the device you use to access the website. We may also use these cookies to test new pages, features, or functionalities to understand how our users respond to them.
2.2. How do we collect your information?
You directly provide most of the personal information we collect to Groupe BFL. We collect and process your data when you:
- Complete the “Contact us” form on our websites.
- Submit your application through the “Careers” section on our websites.
- Use or visit our website with your browser’s cookies enabled.
3. Use of your personal information
Our Company collects your data to help us:
- Process your submission, order, Service request, or other inquiries.
- Respond to your contact requests.
- Receive your applications.
- Provide you with important information regarding the safety of our products.
- Offer products and Services tailored to your needs.
With your consent, Groupe BFL will share your personal or necessary information with our distributors to enable them to offer their products and services to you.
Groupe BFL may also share your personal information or necessary information with our suppliers, including:
- IT services and products companies.
- Cloud computing, web hosting, and data processing services.
- Credit rating or collection agencies.
- Legal services.
4. How do we store your information, and how long do we keep it?
We limit access to your personal information to only those staff members who require it to perform their duties. They are permitted to access only the information essential to their work.
We have clearly defined the roles and responsibilities of our staff concerning the processing of your personal information, from collection to disposal. These roles and responsibilities are outlined in our Personal Information Governance and Management Policy, which we update regularly.
We have implemented various measures to ensure the security of your personal information and protect it from loss, theft, or any unauthorized access, use, or disclosure. These measures include:
- Physical measures, like secure premises.
- Technological measures, including protective devices.
- Organizational measures, such as an information security policy.
We will keep your information for as long as necessary to meet the purposes stated in this policy. Even if you no longer communicate with us, we must retain your personal information for a specified period to comply with legal obligations. We are dedicated to protecting the confidentiality and security of your personal information while it is in our possession.
5. Transfer of your personal information
Your personal information and data are processed at the facilities of Groupe BFL and any other locations where the parties involved in the processing are situated. This means that your information may be transferred and stored on computers located outside your state, province, country, or any other governmental jurisdiction, where data protection laws may differ from those in your area.
By using any of our Services or providing us with personal information or data, you agree to the terms of this notice and authorize such transfers.
Groupe BFL will take all reasonable steps necessary to ensure that your personal information and data are treated securely and in accordance with this privacy notice. No transfer of your personal data will occur to an organization or country unless there are adequate controls in place to ensure the security of your personal information and data.
6. Disclosure of your personal information
6.1. Business transactions
If Groupe BFL is involved in a merger, acquisition, or sale of assets, your personal data may be transferred. We will notify you before your personal data is transferred and subject to a different privacy notice.
6.2. Enforcement of the law
In certain situations, Groupe BFL may need to disclose your personal data if required by law or in response to legitimate requests from public authorities (for instance, a court or government agency).
6.3. Other legal requirements
The Company may disclose your personal data in good faith if it believes that this action is necessary to:
- Adhere to legal obligations.
- Safeguard the rights and property of the Company.
- Prevent or investigate potential misconduct related to the Service.
- Ensure the personal safety of users and the public.
- Protect against legal liabilities.
7. Security of your personal information
We value the security of your personal information. However, it’s important to note that no method of transmitting information over the Internet or storing it electronically can be guaranteed to be completely secure. While we work hard to implement commercially acceptable practices to protect your personal data, we cannot guarantee its absolute security.
8. Legal grounds for processing personal data
We may process your personal information or data under the following conditions:
- Consent: You have provided your consent for the processing of your personal information or data for one or more specific purposes.
- Performance of a contract: The disclosure of your personal information or data is necessary to fulfill an agreement with you and/or any related pre-contractual obligations.
- Legal obligations: The processing of your personal information or data is necessary to comply with a legal obligation that Groupe BFL must adhere to.
- Vital interests: The processing of your personal information or data is necessary to protect your vital interests or those of another individual.
- Public interest: The processing of your personal information or data is related to a task performed in the public interest or in the exercise of official authority granted to Groupe BFL.
- Legitimate interests: The processing of your personal information or data is necessary to pursue the legitimate interests of Groupe BFL.
In any case, Groupe BFL will be happy to help clarify the specific legal grounds that pertain to the processing of personal data. This includes determining whether providing personal data is a legal or contractual requirement, or if it is necessary for entering into a contract.
8.1. Your rights
Groupe BFL is dedicated to safeguarding your personal information and ensuring that you can exercise your rights.
Under this privacy notice, and under the law, you have the right to:
- Request access to your personal information. You have the right to access, update, or delete the information we hold about you. Whenever possible, you can manage your personal data directly in your account settings. If you are unable to make these changes yourself, please contact us for assistance. You can also request a copy of the personal data we have on file for you.
- Request corrections to your personal information. You have the right to have any incomplete or inaccurate information we hold about you corrected.
- Object to the processing of your personal information. This right applies when we rely on a legitimate interest as the legal basis for our processing, and if there is something specific about your situation that leads you to oppose our processing of your personal data on that basis. You also have the right to object to our use of your personal information for direct marketing purposes.
- Request the deletion of your personal data. You have the right to ask us to delete your personal data if we no longer have a valid reason to process it.
- Request the transfer of your personal data. We will provide you, or a third party you designate, with your personal data in a structured, commonly used, and machine-readable format. Please note that this right applies only to automated information that you initially consented to us using or that we used to fulfill a contract with you.
- Withdraw your consent. You have the right to withdraw your consent for using your personal data. If you do so, we may not be able to offer you access to certain features of the Service.
8.2. Exercising your data protection rights
You can exercise your rights to access, rectify, cancel, and oppose the use of your information by contacting us. Please keep in mind that we may ask you to verify your identity before we can respond to your requests. If you make a request, we will do our best to respond promptly. You have the right to file a complaint with the data protection authority in your province or state regarding our collection and use of your information.
9. Links to other websites
Our Service may include links to websites that are not operated by us. If you click on a third-party link, you will be taken to that website. We strongly recommend reviewing the privacy policy of every site you visit. We do not have control over, and are not responsible for, the content, privacy policies, or practices of any third-party websites or services.
10. Changes to this privacy notice
We may update our privacy notice occasionally. When we make changes, we will inform you by posting the new privacy notice on this page. We recommend that you review this privacy notice periodically to stay informed about any updates. Changes to this privacy notice will take effect as soon as they are posted here.
11. Contact us
If you have any questions about this privacy notice, the personal information we hold about you, or if you would like to exercise any of your rights regarding the protection of your personal information, please feel free to contact our Privacy Officer:
Brigitte Bibeau
Vice President, Finance and IT
Confidentialite@bousquet.ca